Shipping and Handling

Shipping and Handling Policy

At Zellev, we strive to provide you with exceptional service, including efficient shipping and handling processes. Please review the following policy to understand how we manage orders, shipping rates, and delivery times.

Order Processing:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
  • Upon processing, you will receive a confirmation email with tracking details.

International Warehouses:

  • We operate with warehouses based internationally to ensure prompt order fulfillment and global accessibility.
  • Orders may be dispatched from various warehouse locations based on product availability and proximity to your shipping address.

Shipping Rates:

  • Shipping rates are calculated based on factors such as product weight, dimensions, and destination.
  • To determine the shipping cost for your order, add items to your cart and proceed to checkout. Shipping costs will be displayed before payment.

Delivery Times:

  • Delivery times vary depending on factors like your location, selected shipping method, and warehouse dispatch.
  • While we strive to deliver orders promptly, please note that due to international shipping and varying warehouse locations, delivery times may range from 5 to 15 business days.
  • Estimated delivery times will be provided at checkout based on your shipping address and chosen shipping method.
  • Please understand that occasional delays may occur due to customs clearance, local postal services, and other unforeseen circumstances.

International Shipping:

  • We offer international shipping to select countries.
  • International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the item price or shipping cost.
  • Please review your local customs regulations and fees before placing an international order.

Order Tracking:

  • Upon shipment, you will receive a tracking number via email.
  • You can track the status of your order by entering the tracking number on the carrier's website or using the tracking link provided in the shipping confirmation email.

Shipping Restrictions:

  • Some items may be restricted from shipping to certain locations due to legal or logistical reasons. We reserve the right to cancel orders for restricted items or locations.
  • If you have questions about shipping restrictions or need assistance with your order, please contact our customer support team.

Contact Us:

  • For inquiries or concerns about shipping and handling, please contact us at contact@zellev.com  or track your order here : https://9c3bdbdd.aftership.com/

Policy Updates:

  • We reserve the right to update or modify this shipping and handling policy at any time without prior notice. Any changes will be effective immediately upon posting to this page.

Thank you for choosing Zellev for your shopping needs. We appreciate your understanding of potential variations in shipping and delivery times due to our international warehouse operations.