Frequently Asked Questions

  1. How long will it take for my order to arrive?

    • Answer: Delivery times vary depending on factors such as your location, selected shipping method, and warehouse dispatch. Typically, orders are delivered within 5 to 15 business days from the date of purchase. Estimated delivery times will be provided at checkout based on your shipping address and chosen shipping method. Please note that occasional delays may occur due to customs clearance, local postal services, and other unforeseen circumstances.

  2.  Do you offer international shipping?

    • Answer: Yes, we offer international shipping to select countries. International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the item price or shipping cost. Please review your local customs regulations and fees before placing an international order. Estimated delivery times for international orders will be provided at checkout based on your shipping address and chosen shipping method.

  3. How can I track the status of my order?

    • Answer: Once your order has been processed and shipped, you will receive a tracking number via email. You can track the status of your order by entering the tracking number on the carrier's website or using the tracking link provided in the shipping confirmation email. Please allow 1-3 business days for tracking information to become available after your order has been dispatched. If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer support team for assistance.